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License payment for automations

Nate Dickinson
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August 1, 2023

I'm a Jira admin, but not on the level where I see the bill for our instance. Our company has made an acquisition and has brought them into our larger Jira Software cloud license. In their old license they applied many of their automation rules globally which worked well when it was only one project for them, but now their automations are applied across all projects on our license. Many of these automations don't actually make any changes, but they do run whenever a ticket is fired/comment added/etc. which is probably a decent amount of EC2 processing. Do we as a company get charged for these processor requests?

Getting the scope of the new acquisitions rules within project scope is something that needs to be done, and is in backlog, but if it's costing us, we probably need to move this up sooner. 

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Kai Becker
Community Champion
August 1, 2023

Hi @Nate Dickinson 

thanks for your question. If i got it right, their project is now placed inside your site? So the Atlassian Cloud base url is the same? 

If this is the case, the executions of these global rules will count on your rule execution limit.
As you are using cloud premium, you have got 1000 executions per user per month on global rules. There is also a Usage tab in the Automation settings, where you can check the current limit and usage.

Nate Dickinson
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August 1, 2023

Thanks Kai, We're not even close to the max. Didn't know that the activity was viewable. 

Like Kai Becker likes this

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