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Linked issue notifications

kousalya palagulla February 15, 2023

Hi, 

When i create linked issue in a ticket and assign the issue to a specific project and issue type, i would like the people in the project to receive the notification. I have added a specific group of users and tagged them to administrator and project watchers in users and roles. They still do not get notification saying that a ticket/linked issue is created. Could you please help. Thank you in advance

 

BR,

Kousalya.

1 answer

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Answer accepted
Dave Mathijs
Community Champion
February 15, 2023

Hi @kousalya palagulla 

Adding a linked issue does not trigger an event (for notifications) in Jira.

You can however create an automation rule with trigger Issue linked where you specify the link type(s) and then use the Send email action to notify people.

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