Log request that uses the REST api

[Gordon Andersen]

Hi,

I trying to debug a performance problem in our Jira Server (v 7.11) installation.

We have a lot of users using BI to extract management reports. The reports use Jira REST to extract data. I have no exact numbers on how many extract data using BI. We maybe think the performance issues can relate to this massive data extraction.

Is there a log in Logging that I can enable/verbose to log request to JIRA based on REST calls?

[DPKJ · Accepted solution]

@Gordon Andersenyou can have access_log enabled for your Jira. There will file name access_log.xxx (where xxx date) in <JIRA_INSTALLATION>/logs/ directory.

Later you can you this tool ( https://confluence.atlassian.com/enterprise/jira-access-log-analyzer-687025035.html ) provided by Atlassian to analyze it.

This is best solution I know of so far.

[Ravi Sagar _Sparxsys_ · Accepted solution]

Hi @Gordon Andersen 

You can use a log analyser to look into atlassian-jira-http-access.log (check if HTTP access log is enabled in System | Logging and profiling).

The request using REST api will have a specific pattern in the URL. Now Jira also uses internally REST api so it could be little tricky but internal requests have separate HTTP referrer and it would be your Jira base url.

Internal REST requests would be like this.

0:0:0:0:0:0:0:1 i937x6071x1 admin [14/Aug/2019:15:37:45 +0000] "GET https://JIRAURL/rest/api/1.0/menus/greenhopper_menu HTTP/1.1" - - - "https://JIRAURL/secure/Dashboard.jspa" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 o937x6071x1 admin [14/Aug/2019:15:37:45 +0000] "GET https://JIRAURL/rest/api/1.0/menus/greenhopper_menu HTTP/1.1" 200 672 0.0100 "https://JIRAURL/secure/Dashboard.jspa" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 i943x6228x1 admin [14/Aug/2019:15:43:37 +0000] "GET https://JIRAURL/rest/api/2/filter/favourite HTTP/1.1" - - - "https://JIRAURL/issues/?jql=" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 i949x6396x1 admin [14/Aug/2019:15:49:58 +0000] "GET https://JIRAURL/rest/api/2/issue/10812/subtask/move HTTP/1.1" - - - "https://JIRAURL/issues/?filter=10100" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 o949x6396x1 admin [14/Aug/2019:15:49:58 +0000] "GET https://JIRAURL/rest/api/2/issue/10812/subtask/move HTTP/1.1" 200 4 0.0030 "https://JIRAURL/issues/?filter=10100" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"

External REST requests would be like this.

0:0:0:0:0:0:0:1 i937x6073x1 admin [14/Aug/2019:15:37:48 +0000] "GET https://JIRAURL/rest/api/latest/issue/SD-13 HTTP/1.1" - - - - "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 o937x6073x1 admin [14/Aug/2019:15:37:48 +0000] "GET https://JIRAURL/rest/api/latest/issue/SD-13 HTTP/1.1" 200 8078 0.0320 - "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"
0:0:0:0:0:0:0:1 i947x6381x1 admin [14/Aug/2019:15:47:30 +0000] "GET https://JIRAURL/rest/api/latest/search/filter=10100 HTTP/1.1" - - - - "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36" "l6fov2"

I hope it helps.

Ravi 

[Gordon Andersen]

Hi @Ravi Sagar _Sparxsys_ 

Super, I will look into that. Any advice on a god log analyzer?