Looking for User-Activity dashboard/report

[Or Shaked]

Hi all,

Surprisingly I have a hard time finding a proper (or even any kind) solution for the following requirement-

We would like to have an activity-monitor report/dashboard gadget for all of our JIRA users to aggregate their activity within JIRA.

The main events I would like to aggregate per user:
- Number of comments the user made
- Number of tickets user has resolved/created

adding any kind of 'Comments' add-on allows me only to aggregate the total number of comments under a specific issue.

Your advice will be appreciated,

[Ivan Garcia _Appfire_]

Hi @Or Shaked 

First, thanks to @Mikael Sandberg for suggesting our app Dashboard Hub for Jira :)

For visualizing the Number of tickets the user has resolved/created, I don't bring one, but many different ways of representing this with Dashboard Hub.

If you access this live dashboard, you will see how this can be represented with:

• Our Created vs Resolved Requests gadget (slide 1)
• The flexible JQL Custom Charts gadget (slide 2 and 3)
• Using our visual Formula Cards gadget (slide 2)

Apart from this, other Dashboard Hub for Jira features include pre-built dashboard templates, +70 gadgets, External Share, the possibility to be accessed from the Customer Portal, ... Everything you need to create powerful dashboards.

Hope it helps!

Iván, Product Marketing Manager

[Dan -minware-]

Disclaimer: marketplace partner!

Hey @Or Shaked -

Can you share more about how you want to use this information? minware provides hover icons over our pull request timeline:

We don't currently aggregate the activity by user but you can see the data is there. We may be able to help with this project depending on what you are looking to do, I would love to learn more!

[Mikael Sandberg]

You would need a chart app in order to aggregate your first scenario, like Custom Charts for Jira or Dashboard hub for Jira just to mention a few of the ones available on the Marketplace.

For the second one you could use the bubble chart that comes with Jira, it doesn't give you the info per user, instead it does it based on the issue like this:

 

If you want to do it per user I am pretty sure you can do that in Custom Charts using a custom JQL, but I have not tried it.

[Trudy Claspill]

Hello @Or Shaked 

For "number of tickets user has resolved/created" you can easily get the number created by using a JQL filter that retrieves the issues you want to include, then use the Two Dimensional Filter Statistic gadget in a Dashboard to organize the data by Reporter and whatever you want in the second dimension (issue type shown in example):

Resolved by is trickier. That depends on how you want to determine that the user "resolved" the issue. Would that be the Assignee on issue that have been resolved, or would that be the user who actually executed the transition to the resolved Status?

Jira doesn't have a native method to retrieve a set of comments. Its search capabilities are based on setting criteria to retrieve issues. That one I don't have any suggestions for a solution.

[Pramodh M]

Hi @Or Shaked 

It's hardly beneficial to see how many comments the user has made and doesn't count towards the proper metric.

But for the second one, we can prepare the report by having created vs resolved chart by assignee or reporter with the help of an add-on such as eazyBI or Custom Charts.

Let me know in case of further queries

Thanks,
Pramodh