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Mail keeps coming despite personal settings

Yuliia Zhyliaieva
Contributor
August 18, 2020

A user on my instance disabled email notifications in his personal settings, but keeps receiving emails from JIRA. Is there another way other than disable outgoing mail whatsoever?

1 answer

1 accepted

2 votes
Answer accepted
Ollie Guan
Community Champion
August 18, 2020

Hello @Yuliia Zhyliaieva ,

Even if you clear all checkboxes, you may still receive other email notifications configured by your Jira admin.

https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/

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