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Mail "Header" Problem (cloud)

Bernhard Stropnik October 2, 2018

Hello,

 

i recieved a mail after a customer created a issue.

 

Now i got this text into the mail Body:

{"@context":"http://schema.org","type":"EmailMessage","descript-blockedion":"View request","potentialAction":{"@type":"ViewAction","target":"https://xx.atlassian.net/servicedesk/customer/portal/2/TICKET-8?sda_source=notification-email-action","name":"View request"},"publisher":{"@type":"Organization","name":"Atlassian","url":"https://www.atlassian.com"}}

 

---------------

NORMAL MAIL TEXT

 

Where can i fix the Problem?

2 answers

0 votes
Deleted user November 17, 2022

Same problem here Bernhard. Can you detail the solution? Thank you

0 votes
Bernhard Stropnik October 3, 2018

Ok, sorry for your time, i found the Problem. It was the Mail-Script-Filter

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