Make Required Field Optional

[Eudora Linde]

I would like to make user stories and/or the "testing required" fields optional, and not required in our ticket workflow. I've been clicking around quite a bit in Jira, and can't ascertain how to complete this - or if it's even possible. Please advise.

[Lenin Raj]

Hi @Eudora_Linde 

You can add "Fields Required" validator. Please see https://confluence.atlassian.com/jirakb/make-custom-fields-required-in-a-workflow-transition-in-jira-server-691011903.html for instructions.

[Max Foerster - K15t]

Hi Eudora,

there are two common ways of making fields required. One way is to make a field always required using field configurations:

• Changing a field configuration

Or you can make fields required in a specific transition (and don't forget to put them on a screen displayed when transitioning the issue if people should be able to provide a value).

But you talk about it always being required, right?

Best, Max

[Eudora Linde]

Hey Max,

So, they're not required fields when a ticket is created, but they are required fields later in the lifespan of a ticket (i.e. when a ticket changes to a certain status, the user story is required). I would like to make it not so. 

[Max Foerster - K15t]

Okay, that's the second way I mentioned in my post. You will have to take a look at the workflows associated with the issue type in the project. Search the specific transition and have a look at the configured validators. There will most likely be a "Field required" validator configured for the field.