Manage different projects from different accounts

[Sílvia Aragão Muniz]

Does the free version of Jira Softawe allow you to manage different projects in different accounts or is there an app that does this? I am the manager of several projects that are in several accounts that I have access to, but I need to create panels with a grouped view of all projects.

[Trudy Claspill]

Hello @Sílvia Aragão Muniz 

Welcome to the Atlassian community.

What do you mean by different "accounts"?

Do you mean that when you access these projects you are accessing different Jira instances, where the underlined portion of the following URL is different depending on the project you access?

https://something.atlassian.net/jira

If the projects exist in different Jira instances, where the underlined portion of the URL is different, one of the instances would need to have Application Links to the other instances in order for you to make reports in the one instance that includes data from the other instances.

[Sílvia Aragão Muniz]

Accounts are different urls.
I would like to create a panel containing information from different urls. Would it be possible?

[Sílvia Aragão Muniz]

What app do you suggest to help me get access to different instances?

[Ste Wright]

Hi @Sílvia Aragão Muniz 

You want to group Projects?

You could use Project Categories? These can be added to Project(s) to put them under one bucket. Check out more on this help page: https://support.atlassian.com/jira-cloud-administration/docs/add-assign-and-delete-project-categories/

You could then consider...

• Using Dashboards to visualise each account's Project data - you can use the gadgets with either Projects or filters, to limit the scope of the data visualised
• Using Boards with a filter, limiting their scope to each group of Projects (note - works best with Company-managed Jira Software Projects)

Ste

[Sílvia Aragão Muniz]

Thanks for the feedback! But my idea would be to create a board with all the projects in a given account. It would be possible?

[Ste Wright]

Hi @Sílvia Aragão Muniz 

So the data is in different Jira instances?

There's not a method to conjoin this data natively - I'd look for Apps which either...

• Can display multiple Jira instances' data in one central location, such as WatchTower
• Can sync issues cross-instance - i.e map all data into one "master" instance - such as Backbone Issue Sync for Jira, Issue Sync - Synchronization for Jira, or Exalate Jira Issue Sync 

See more App options on the Marketplace

Ste

[Syed Majid Hassan -Exalate-]

HI Silvia,

This is Majid @ Exalate. 

Reading through the conversation, my take on what you are trying to achieve is this:

• you have different projects in different sites (accounts)
• you are looking to create a unified view whereby you can pull data from all these projects.

This is certainly possible but in order to do this you will firstly need the ability to pull in the relevant data from the different sites and to ensure that it is always up to date. The rest can be achieved via a rich dashboard. 

I would be happy to discuss the use case further if you want. 

Hope it helps. 

Thanks

Majid