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Managing JIRA access and permissions

Rashi Gupta
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July 25, 2019

My Team owns JIRA Licensing i.e. who should have a JIRA license to core and various other plug ins (apps)

We have 5 teams that want to use JIRA core along with various plug ins 

Example: One team wants JIRA CORE and  BigPicture

2nd team wants JIRA core, Tempo and Big Picture 

 

Overall, I want these teams to be able to manage access to their projects/ permissions etc by themselves and I just  want to know when someone needs access so I can approve or reject those requests. What would be the guidance from community to be able to set these teams up in a self serving way?

2 answers

1 vote
Max Foerster - K15t
Community Champion
July 25, 2019

"Self-serving" way would mean they need at least the Jira administrator global permission because the extended project administration will very likely not offer enough features for them (you can not edit permission schemes without being an administrator). So that leads to the question do you really want to give a few people administrative rights for a Jira instance? I strongly advise against it. It will turn to an administrative nightmare as soon as you turn your back on it. And one administrator is more than enough for an instance of that size and so it's easy to keep neat and tidy and hopefully document things properly. 

0 votes
Muhammad Ramzan_Atlassian Certified Master_
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July 25, 2019

What i did is, i am using Jira service desk where i have created a permission request screen.

User will fill the data, project, his/her role . once request is created it will come to the admin. Once admin , move to resolved, user will automatically get the required access to the project.

 

How? there is a groovy script behind the resolved work flow which granting the permissions .

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