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Manually triggered Automation - Create a ticket in a Manually Selected Project

Abdallah Ahmed April 3, 2025

 

 

How can I set up a manually triggered automation in Jira that allows users to dynamically choose the target project for issue creation?

I want to create an automation rule that, when manually triggered, prompts the user to select a project from a list (or ideally, search for a project). Once the user selects the desired project, the automation should create a ticket in that project.

The key requirement is that the project should not be predetermined within the automation rule—it should be selected by the user at the time of execution.

Is there a way to achieve this in Jira Automation, perhaps using smart values, forms, or another approach?

2 answers

1 vote
Vishal Biyani
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April 3, 2025

@Abdallah Ahmed 

Add Manual trigger

Then click on checkbox in front of Prompt for input when this rule is triggered

Click on Add Field and select Dropdown

Fill the form.

See below screenshot

I think this should suffice your use case

snip.png

0 votes
Trudy Claspill
Community Champion
April 3, 2025

Hello @Abdallah Ahmed 

@Vishal Biyani 's response is 90% correct.

In order to use a smart value to make the selection in the Project field for the Create Issue action you must provide the numeric id of the project, not the project key.

One solution is to use a Lookup Table action to create a table that contains pairs of Project Keys and their project numeric IDs.

The smart value you then use in the Create Issue action is the one used to get the associated Value from the table, based on the Key provided by the user as input.

Screenshot 2025-04-03 at 8.02.35 AM.png

Screenshot 2025-04-03 at 7.59.44 AM.pngScreenshot 2025-04-03 at 7.59.56 AM.png 

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