Max Char Limit on Cloud

[Sahan Kanuwana]

In JIRA Server this returns the max limit.

Server ComponentAccessor.getApplicationProperties().getString("jira.text.field.character.limit")

Is there any API call in CLOUD to get the same. I checked and found nothing. Even I didn't see this property in Advanced Settings in Cloud. 

Somewhere I saw that it is default to 32767 in Cloud. 

Can we make sure it cuts the text at 32767 without any problem.?

Thanks in Advance!

[Dario B · Accepted solution]

Hi @Sahan Kanuwana,

jira.text.field.character.limit is a system property that is not possible to configure in Cloud (neither from the avanced admin screen, nor by using REST APIs). We have the below feature request open to have this possibility added:

• JRACLOUD-63007: Possibility to configure jira.text.field.character.limit in JIRA Cloud as well

I am not sure what you mean when you say "Can we make sure it cuts the text at 32767 without any problem?". Can you kindly provide more context? Can the answer be found in the below feature request?

• JRACLOUD-64351: Provide a full solution for long comments breaching the character limit

Finally, just FYI, please find the links to JIRA Cloud Core, Software and Service Desk REST API documentation below:

• https://developer.atlassian.com/docs/

Let me know if this helps. Provide more details otherwise.

Cheers,
Dario

[Sahan Kanuwana]

Great Thanks Dario. 

Sorry, I just wanted to make sure that if I enter large text that exceeding 32767, will that cause any error? or it will truncate at that limit?

[Dario B]

As mentioned in JRACLOUD-64351, when trying to enter a text longer than 32767 characters an error  message is returned and you have to either truncate the text or save it to a text file and attach it to the issue.

You may be interested in the below feature request to have this done automatically:

• JRACLOUD-63935: Provide a feature to automatically convert huge text into a file

Have a nice weekend!

Ciao

[Sahan Kanuwana]

Great thanks Dario!. Have a great weekend!

[kavindha ranasinghe]

Hi @Sahan Kanuwana,

I was unable to reproduce the issue it occurs randomly. so is it possible to provide more context to get the issue reproduced? 

Thanks.

[Dario B]

@kavindha ranasinghe 

I am not sure I have a correct understanding of what you are trying to achieve in here.

However, since this thread is older than one year and many things changed since then, I believe it might be a good idea to start a new one providing more details on what you are trying to do, what is the result you would expect to get and what you get instead.

Cheers,
Dario