Migrate users from crowd to jira internal directory.

[Neeta Dubey]

We are using crowd for user management however now we are planning to use SSO plugin and wants to stop use of crowd completely. The challenge we are facing is to move/copy all users(external(client)+internal(AD)) into jira internal directory. We are using using older version of jira-6.3.15. Could someone please assist me with the steps that i should follow.

[Christian Reichert _resolution_]

Hi @Neeta Dubey,

could you kindly share which SSO Plugin you will be using?

I work with resolution and we are the Top SSO Vendors in the Marketplace. For our own plugin SAML Single Sign On (SSO) Jira, SAML/SSO we generally have a toolset to help you.

If it's our plugin, the please open a support case via https://resolution.de/go/support as we'll have a couple of Questions around your Jira instance, that you may want to not disclose in a public forum.

If you have chosen another plugin, please let us know which one ... then that Vendor can hopefully jump in or we can give you some general SQL DB advice.

Cheers,
Christian

Full disclosure I work for a marketplace vendor.

[Neeta Dubey]

Thank you so much Christian!!!

we are using sso plugin from miniorange.

[Lokesh Naktode_miniOrange]

Hi @Neeta Dubey 

Apologies for seeing this query here this late. We're happy to provide you a customized JIRA SAML SSO plugin with a feature to migrate users from Crowd to JIRA with their groups.

Feel free to reach out to us at atlassiansupport@miniorange.com in case you have any questions or need further assistance.

Thanks,
Lokesh