Migration Projects from one Jira instance to other jira intance.

[Vijay dumpala]

How to migrate the issues through CSV in jira with attachements.

• How to map when stories have multiple fix versions and affect fix versions ? – Multiple fix versions were imported but not affect fix versions
• How to map when stories were tagged to multiple sprints(carry forwarded across sprints) ? 
• Does Comments get mapped when there are multiple entries? – Comments were not imported (Map comments to Comments body field)
• Issue can't be created due to the error/s [ Sprint id must be a number
• Need to map Epic Link to current Epic Link – Need to check how to map  epic links before importing into new jira ?

can you please give any suggestions.

Thanks in advance.

[Trudy Claspill]

Hello @Vijay dumpala 

Does the destination Jira instance already have projects on it, or is it a new Jira instance with no data?

Did you use the CSV import available to Jira Administrators through the System Settings screens, or the one available to non-administrator users?

To migrate attachments through the CSV import process the CSV must specify a full URL for the attachment, and that URL must be accessible to the destination Jira instance without requiring any user authentication.

Using the CSV import process is not going to migrate boards or sprints. You will effectively lose all your sprint information in this process as there is no way to retroactively create sprints in the destination system for sprints that were completed in the past.

Can you tell us more about the problem you are trying to solve with this migration of data? If we understand that, then we may be able to offer you better advice.

[Vijay dumpala]

Hello @Trudy Claspill 

Thanks for your inputs.

Does the destination Jira instance already have projects on it, or is it a new Jira instance with no data?
No, Destinaton instance not have migrated projects, there are other projects.

Did you use the CSV import available to Jira Administrators through the System Settings screens, or the one available to non-administrator users?

Yes, we used the CSV import and am the jira administrator.

To migrate attachments through the CSV import process the CSV must specify a full URL for the attachment, and that URL must be accessible to the destination Jira instance without requiring any user authentication.

Can you please suggest any steps how to do this.

If the issue keys are different from the source project to the destination project, it will work or not  for attachments.

Thanks in advance.

[Trudy Claspill]

For attachments you are going to have to put the attachment files on a web host or a web-accessible file sharing system that will be accessible to your destination Jira instance without requiring authentication. Consult with your IT team about getting such a system set up, getting the attachments copied to that system, and getting the correct URL for the attachments on that host. You will then have to update your CSV file to use URLs for each attachment on that web host rather than the URL on your source Jira instance.