Migration from A Jira Core Server with expired license

[Klodian Dima]

Hello,

I have a Old Jira Core server where i have a project that i need to export and import to our new Jira Datacenter but i cant export because license is expired.

Can you help me please?

Thnx

[Ste Wright · Accepted solution]

Hi @Klodian Dima 

You can do this by using a trial Data Center license to make your site "active" again.

You can see more information on this help page: https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/

If you're on an unsupported version and don't have active maintenance on your Server license (which is needed to upgrade), you can use a free trial license to upgrade in preparation for the migration. Go to my.atlassian.com and sign up for a free evaluation license for the product you're migrating. 

You can no longer create new Server trial licenses, but you can use Data Center trial licenses, generated from my.atlassian.com, in Server installations.

Note that Server and Data Center evaluation licenses last for 30 days. If you need more time to complete your migration, no problem – you can extend your license to 90 days upon request.

I know it states for Cloud, but I assume it will work the same for Server > DC.

Ste

[Dave Rosenlund _Trundl_]

Welcome to the community, @Klodian Dima.

I don't think this can be done with an expired license. I suggest opening a support ticket with Atlassian.

-dave