Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Missing Filter Counts Gadget

Vishal Biyani
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 5, 2024

Is Filter Counts gadget only available with JSM? We didn't renew JSM license and the gadget disappeared from my cloud instance.

 

The below screen shot is from previous days when this gadget was available and working fine

filter_counts.JPG

 

2 answers

0 votes
Danut M _StonikByte_
Atlassian Partner
June 6, 2024

Hi @Vishal Biyani,

That gadget is only available for JSM. 

If you need a filter count gadget, be aware that our Great Gadgets app offers various gadgets that can calculate the count and other formulas like SUM, MIN, MAX, AVERAGE or combinations. 

Issue Filter Formula Gadget - can calculate COUNT, SUM, AVERAGE, etc. Can be also configured as gauge chart.

image.png

 

Advanced Issue Filter Formula Gadget - can calculate COUNT, SUM, AVERAGE, percentages for up-to six filters

Pivot Table & Pivot Chart Gadget - calculate count, sum, percentages etc and display it in multi-dimensional tables, heat-map tables or charts

 

See more examples of these gadgets here: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369

You could start with 1-month free trial. If you need any help with the configuration of our gadgets, feel free to contact us at support@stonikbyte.com.

Hope this helps.

Danut.

0 votes
John Funk
Community Champion
June 6, 2024

Hi Vishal - Yes, that is only available for JSM subscriptions. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events