We are using the native Jira/Slack integration to send notifications to a Slack channel when a user creates or transitions issues (all statuses). We recently noticed the users' name is now missing from the issue transitions notification in Slack.
The Jira project integration is here:
What we used to see in the notification as recently as last week included the user's name that performed the transition:
What we see now does NOT include the user's name in the notification:
FWIW - the same user did BOTH of these status changes. One was done last week, the other yesterday.
thanks!!!
Hey @Kristine Donate ,
Sorry about the trouble you saw with notifications! We've fixed this issue and notifications into Slack should be back to normal and showing users again.
Cheers,
Daniel | Atlassian Support
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