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Modify the Create subtask screen??

Kate Garbarino July 2, 2020

Can the create a subtask screen be modified in the new Jira issue view screen? This article -- https://support.atlassian.com/jira-software-cloud/docs/create-an-issue-and-a-sub-task/

mentions: 

You can customize the Create subtask screen to show fields you use most often. To do this, click Configure Fields at the top right corner of the dialog, and use the All and Custom links to switch between the default screen and your custom settings. Your changes are saved for future use.

however, in the new issue view, I do not see the Configure Fields option when creating a subtask. 

We are looking to expose the Assigned To field when creating a subtask. 

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John Funk
Community Champion
July 2, 2020

Hey Kate,

 I don’t know if there will be a fix for that soon, but I would just switch over to the old view to do the create.

If you just tack this on to the end of the URL while in New Jira Issue view too can change over quickly:

?oldIssueView=true

Italo Qualisoni [e-Core]
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July 2, 2020

Do you know if is there any open ticket for reference?

John Funk
Community Champion
July 6, 2020

I have not looked specifically for that one, but here is a link to the overall ticket for the New Jira Issue View. 

https://jira.atlassian.com/browse/JRACLOUD-70555

As you will see, there are almost 200 sub-tasks for additional items. If you do not see it in the list, you should create a Support Ticket with Atlassian to request the change. 

Italo Qualisoni [e-Core]
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July 6, 2020

Thanks! I'll start watching this issue

Kate Garbarino July 6, 2020

Thanks @John Funk

John Funk
Community Champion
July 6, 2020

You are very welcome.  :-)

1 vote
Sachin
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July 2, 2020

Hello Kate, you can modify the create screen for "sub-task" issuetype from
projects --> your project --> project settings --> screens --> Look for Screen Scheme that is assigned to sub-task --> click on Pencil icon --> click on the screen --> select fields you like 

Associating a screen with an issue operation 
Associating screen and issue operation mappings with an issue type 

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Kate Garbarino July 2, 2020

I tried that and it did not add the Assignee field to the Quick-Add screen that appears. 

Sachin
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July 2, 2020

Do you mind sharing a screenshot of where you are trying to add "assignee" filed. Thank you!

Kate Garbarino July 2, 2020

.

Kate Garbarino July 2, 2020

When you are on a story and click the Create SubTask button, the dialog box opens above the comments section.  We would like to add the Assigned To field either next to or below the Summary field. 

Screen Shot 2020-07-02 at 1.13.38 PM.png

Sachin
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July 2, 2020

Thank you for the screenshot @Kate Garbarino , I think I now understand about "The quick-add buttons" which are considered a key part of the consistency of the new issue view—they're always there, right under the issue summary. According to New Jira Issue view and what @John Funk mentioned looks like this is all part of new jira issue view! Unfortunately there is no workaround at the moment, but you can add a comment on this ticket so someone might address this issue. 

Like Cristian Zuccalá likes this
Kate Garbarino July 6, 2020

Thank you @Sachin

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