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Monitor Jira Services

Amit Hasid
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April 21, 2022

Hi All,

I need help to query Jira Health check services.

I found this article: https://confluence.atlassian.com/jirakb/how-to-retrieve-health-check-results-using-rest-api-867195158.html

But I couldn't use either. 

http://<jira-baseurl>/rest/supportHealthCheck/1.0/check/
AND
http://<jira-baseurl>/rest/troubleshooting/1.0/check/

I get in response 404 all The time.

I Want to get status per each service (Like 200 ok)
Like on this page: https://status.atlassian.com/

There is some way to do that using the API (Python/Postman, etc.)

I appreciate any help you can provide.

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
April 26, 2022

Hi @Amit Hasid ,

welcome to the Atlassian community!

You have 404 error because that Rest API is for server/data center instances and not for cloud.

For cloud instance, please use this rest Api https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/serverInfo-getServerInfo

This should fix your issue.

Fabio

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