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Move ticket to another project with different status

Rafał Falisz January 16, 2023

Info:

I have two projects with different workflows:

in Project A workflow looks like this:
To do -> in Progress -> Done

In Project B workflow looks like this:
Backlog -> (…) -> To Do -> In progress -> Done

Not everyone can make transitions between statuses in both projects. 

Problem:

occurs when i want to transfer wrongly (wrong project) created ticket from Project A into Project B. Ticket in Project A is in status "To Do" and this status seems to come across to second Project. 

What i want to accomplish

Whenever i transfer ticket from Project A into Project , I want this ticket to be in status "Backlog". Is it possible? 

2 answers

0 votes
Nic Brough -Adaptavist-
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January 16, 2023

Welcome to the Atlassian Community!

Not natively, no.

The move function is coded to keep the process as simple as possible, it only asks the users for a new status (or other field values) if the old issue has a value that is not valid in the new issue type, and that field is mandatory.

You will need to write your own "move" function in a script or app to do this.  I don't recommend it, there's a lot of work done in "move"

The other option is to make the two projects use two completely different lists of status.

0 votes
Florian Bonniec
Community Champion
January 16, 2023

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