Moving from G Suite to 365

[rtamam]

Hi all

We have Jira Cloud and my organization moving from G Suite to Microsoft 365.

Will all my Jira users (Customers in Service Management, and members in Jira Software) remain as they were?

Thanks

[Jack Brickey · Accepted solution]

If your users are managed through an Atlassian  account and if your users email domain changes then your users will need to update their email address for their Atlassian account. If your instance is set up where the admin is administering the users then as an admin you will be able to do that update. However, if that is not the case then each user must log into their Atlassian account and update their email address.