Multiple Statuses in a Single Column

[Cole Simonson]

It is great that Jira allows multiple Statuses in a single Column, EXCEPT when looking at the Issues in that Column, it looks like you cannot tell the Status without clicking on each individual Issue.  Is there some way to configure the appearance to show the Status of each of those Issues?

What is the Status of these two Issues:

Thanks in advance!

Cole

[Ste Wright · Accepted solution]

Hi @Cole Simonson 

As Josh has mentioned, this is not possible at this point - as field customisation on cards is not yet available (see JSWCLOUD-17336 )

There is a workaround though using Labels - which are visible on Team-managed cards on a board. You can use an Automation Rule to change the label depending on the Status. It works best though if you aren't using Labels for anything else.

---

For example...

• Trigger: Issue Transitioned
• Condition: If/Else Block
  • IF...
    
    • Condition: Issue Fields Condition
      • Field = Status
      • Condition = equals
      • Value = To Do
    • Action: Edit Issue
      • Field = Labels
        • Value = To_Do
  • ELSE-IF...
    • Condition: Issue Fields Condition
      • Field = Status
      • Condition = equals
      • Value = In Progress
    • Action: Edit Issue
      • Field = Labels
        • Value = In_Progress
  • ...etc (for all possible variations)

---

A few notes on this rule...

• To add an ELSE-IF condition, once you've created your first "IF" condition, select the "Add else" text in the main automation rule view on the left-hand side, then add at least one condition
• I found having the labels created prior to creating the rule (eg. in a test/dummy issue) was easier
• I did try to use smart values to set the label, and avoid the If/Else rules - using {{issue.status.name}} - but labels cannot have spaces, and some Statuses do

---

Let us know if this would work in your scenario :)

Ste

[Cole Simonson]

Thanks, @Ste Wright   I very much appreciate your taking the time to offer another possibility.  So, I would guess that you already looked at the possibility of using a different field - instead of the Label field?  

I don't think we would want to use the Label field for just this one purpose.

That said, ultimately, I may just have the individual Columns be individual corresponding Statuses so this issue goes away.  So, I wouldn't want to ask you or anyone else to spend more time on it, at this point.  

My last comment to Atlassian is a request that they make the needed changes here, and yes, I did vote on this feature request.

Kind regards,

Cole

[Ste Wright]

Hi @Cole Simonson 

As card customisation is not available, you'd need to pick a field which is already visible on the card, and could be setup in this manner.

I think that leaves you with labels or Epics. If you're not using your Epics, you could do something similar with them. For example the Condition might be...

• IF...
  
  • Condition: Issue Fields Condition
    • Field = Status
    • Condition = equals
    • Value = To Do
  • Action: Edit Issue
    • Field = Epic Link
      • Value = ABC-1 - which is an Epic called "To Do"

^ Epics might be a good option because you can also change their colour - so you could have a different colour per Status, to make them stand-out :)

---

The other option is to create Custom Filters - then use them to filter the board when needed. 

Project Admins can create these:

• Go to your Project Settings
• Select Board > Custom Filters, from the left-hand menu
• Give the filter a Name, and enter the Filter Query - for example, to show Issues which are in the "User Testing" Status, you might use...

  • status = "User Testing"

• Press Create

You can then activate your Custom Filter back on your Board, from the relevant drop-down menu.

---

So there are a few other options, if you'd like to keep the columns consolidated!

Ste

[Cole Simonson]

Thanks again, @Ste Wright   Appreciated.  Have a great day!

[Cole Simonson]

Thanks @Josh Costella   I voted and added this comment:

When you have multiple Statuses in a single Column of a Team-Project, and you cannot see the Status of each Issue in that Column - well, that obviously makes no sense.  And given this can already be done in Company-Projects, it seems an easy change.  

Please make this change.

Thanks!

[Ben Golder]

Is there an update on this being accessible from the team-managed projects? (specifically team managed, not company-managed)

[Ste Wright]

Best to watch this feature request for updates: https://jira.atlassian.com/browse/JSWCLOUD-17336

Ste

[John Funk]

Hi Cole,

If this is a Company-managed project, go to Board Settings then select Card Layout. Add the Status field there so that it will show on the card.

[Cole Simonson]

@John Funk  Thanks, but mine is a Team-Managed Kanban board.  So, I'm not seeing the option there.

[John Funk]

See if this article helps you:

https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/

[Cole Simonson]

Thanks, @John Funk - I took a look.  There is a Status field, but I already tried dragging it to the top section that always shows, and was unable to.  The optional fields on the right-side panel do not have a Status field to drag over, either.  So, it's looking like I'm out of luck for my Team-Managed Kanban project.

[John Funk]

Let me see if someone from Atlassian can help you out. 

[Earl McCutcheon]

Hello @Cole Simonson ,

Stepping in here to address the question, and unfortunately, I can verify that this is going to fall into the feature request mentioned in the other comments.

However, this is something our Product Team is reviewing via JSWCLOUD-17336, but until this feature is added the ability to see the current issue status on the card from the board view will not be possible in a Team managed project.  

As this looks like functionality you are interested in having implemented, I would encourage you to Watch that issue for updates regarding the potential implementation of this functionality for future releases of Jira. 

[Cole Simonson]

@Earl McCutcheon - Thanks.  I am watching this one.

[Josh Costella]

Hi @Cole Simonson,

You can add the Status to the cards via the board settings. You could also utilize custom quick filters to only show the tickets in the statuses you want to see at that time. 

[Cole Simonson]

.

[Cole Simonson]

@Josh Costella It looks like your example is for a Scrum board, and perhaps a Company-Managed Project.  My example is a Team-Managed Project and a Kanban board.  Poking around, I don't see the option you described.  If it is possible for Team-Managed with Kanban, might you be able to provide the sequence of how to navigate to that option?  I don't see a 'Card Layout' tab anywhere.

Thanks again!

Cole 

[Josh Costella]

@Cole Simonson Hi again. My apologies for the incorrect assumption of your project type. 

Unfortunately, the ability to customize cards is not yet available in Team-Managed projects.

Please feel free to vote for the feature at this link.

If you are able to use a Company-Managed project, that feature is currently available.