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Multiple cascading lists

Asher Francis
Contributor
May 7, 2020

Hi all

We want to create cascading lists with more than two levels. At the moment, there seems to be a gaping hole in Jira functionality that you can only have two levels of parent/child dropdowns.

We need to be able to categorise issues, for example Business Applications > Application Name > Application Instance

Or Software > Printer > Installation

There's an add-in that allows you to do this in Jira Server but not in Jira Cloud. Are there any workarounds for this that anyone has found, or do we need to get one of our developers to create a custom app?

Thanks 

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Nic Brough -Adaptavist-
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May 8, 2020

I have not seen an implementation of a multi-level cascading select list for Cloud.

My guess is that it can't yet be done given the Cloud extension framework.  I would expect one to have been written very quickly if it could!

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Mohamed Benziane
Community Champion
May 7, 2020

Hi @Asher Francis 

I can't find such addon so you can try to use Scriptrunner, you need to create a cascading field (level 1 & 2)and a select list field. Then with some script you will be able to update the options of the select list (this will be the level 3) based on the value of the cascading field.

In your exemple the cascading field will be :

Software > Printer

then the select list will show Installation...