My Tempo is not working on Chrome. What can be done to resolve this?

[Muskaan Gandhi]

My Tempo is not working on Chrome. What can be done to resolve this? It works on other browsers such as edge. All other features are accessible, except Gannt Chart and Tempo .

[Marc - Devoteam]

Hi @Muskaan Gandhi 

Clear your cache and cookies.

Are you using the latest version of Chrome?

[Muskaan Gandhi]

Hi @Marc - Devoteam  yes, the chrome is updated, and I tried to logout and login back to jira, everything works except the "Apps" Tab. Take a look at the screenshot for more details 

[Marc - Devoteam]

Hi @Muskaan Gandhi 

Can you try an incognito window in Chrome?

And as other option, do you have extensions active in Chrome, disable them and check