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My account administrator lost access (deactivated account)

Pablo Valerio
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I'm New Here
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July 25, 2025

The administrator of my organization can't access to his ATLASSIAN account, he is unable to contact support, there is no way to open a ticket, NOTHING.

 

I have already reported via mail. But when I wanted to reply, it is said that the email I  sent had been returned : The message transfer process is interrupted, usually because the recipient advocates@am.atlassian.com ) Internal system failure of the service provider.

What can we do?

1 answer

1 vote
Trudy Claspill
Community Champion
July 25, 2025

Hello @Pablo Valerio 

Welcome to the Atlassian community.

I have flagged your post to raise it to the attention of Atlassian team members. They should respond within 2 business days.

Pablo Valerio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2025

Thanks! @Trudy Claspill 

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