My boss thinks we are on a premium plan but it doesn't appear so

[Endre Kallai]

Hi, 

My boss claims that we are paying premium on Atlassian but when I go into the Audit Log it says we are on the free plan and I need to upgrade. What could be the matter? How do I perform a troubleshoot?

Thank you, guys.

[Carlos Garcia Navarro · Accepted solution]

Hi @Endre Kallai

for pricing, billing & licensing help you can also contact Atlassian here:

https://www.atlassian.com/company/contact/purchasing-licensing

[John Funk · Accepted solution]

Hi Endre,

If you navigate to Settings > User Management and then click on the Overview tab at the top, it should show you what Plan you currently have for each product.