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My colleague does not get the invite to Jira.

Rahul Raghavan
Rahul Raghavan
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February 7, 2022

Hello I am trying to invite my colleague to Jira (same domain) and it shows that I have successfully invited him. However, he does not receive any invite from Jira on his email. Please advise.

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Pramodh M
Pramodh M
Community Champion
February 7, 2022

Hi @Rahul Raghavan 

Welcome to the Community!!

If you have successfully invited the user, and if the user is present in user management and has product access.

Just give the user with site URL. The user will be able to access the site!!

Thanks,
Pramodh

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Rilwan Ahmed
Rilwan Ahmed
Community Champion
February 7, 2022

I have seen many people with same complaints "Invitation not received". 

What could be the reason or how to solve it ?

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Rahul Raghavan
Rahul Raghavan
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February 7, 2022

Thanks Promod. The user is able to login, however even after assigning an issue to him he is unable to see the issue (all sprints appear to be empty). Please advice.

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