My company has standard plan, but me and admin does not have ability to change permission

[Marine Gasparyan]

My company has standard plan and when I try to change permissions to restrict deletion of ticket and set permission to only reporter I see that button is disabled and in small modal I can read the following. 

*Permissions aren't editable on the current plan. Upgrade to customize permissions.*

[Marine Gasparyan]

Hi Cristian! Sorry for such a late response .
I can see that we have 2 jira products,  number 1 on screen is free is it Jira Software? I can't see anywhere that it is for Jira Software. 
And second Jira, which is payed.

[Cristian0791]

Hi Marine,

I see that you have a Standard Jira Service management and a free Jira Software.

Can you check if the project where you are trying to change the permission is a Jira Software one?

[Marine Gasparyan]

@Cristian0791 sorry, do you have any suggestion ? 

[Marine Gasparyan]

Thank you for your answer! We have this view. It seems all are enabled .
 

[Cristian0791]

Hi Marine,

Hope you are doing well.

You can check your subscription to be sure that Standard is enabled:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

It may be the case that you are still on free version.

[Marine Gasparyan]