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My user is seem in the assignee list only in certain projects

Itay Keller
Contributor
May 29, 2018

When opening the Assignee drop down in our Jira cloud, my user can be found in some projects, but not in others.

 

How is that possible?

1 answer

0 votes
Bastian Stehmann
Community Champion
May 29, 2018

Hi @Itay Keller,

there is a permission "Assignable User" in the permission schemes. By this permission is decided if a user can be assigned to an issue or not.

So you probably have this permission in some projects and do not have the permission in other projects.

Itay Keller
Contributor
May 29, 2018

TLDR:

I added "jira-software-users" to my groups and it solved the problem.

 

LR:

I was looking at our 2 relevant projects, Moon & Mars.

The Mars project (where my name is seen) has these permission for Assignable user: 
Group (jira-software-users)
Project Role (atlassian-addons-project-access)

 

The Moon project (where my name is NOT seen) has these permission for Assignable user: Group (jira-software-users)
Project Role (atlassian-addons-project-access)

 

My user belonged to the following groups:

site-admins

jira-administrators

 

I added "jira-software-users" and it solved the problem.

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