My whole backlog showing 0 issues!!!

[Soumyadeep Bose]

I was navigating in the Issues section, added a custom filter, came back to find the Backlog showing 0 issues present, with no pre-set filter ON. Also no issues present in Active Sprints. This is a serious bug! Tried from the Jira app as well, the same scenario over there!

[Jack Brickey · Accepted solution]

My first guess is that this is not pointing to a bug. Rather I suspect you have edited the board filter impacting the issues shown in the board. When you say you added a custom filter could you explain a bit more about what you did exactly? Also is this a CMP if so could you please share what your board filter looks like?

[Soumyadeep Bose]

The filter was to show the issues of all sprints. And it was created in the Issue explorer. I checked with the board filters, no special filter active yet, the problem persists.

[Soumyadeep Bose]

How to check the board filter?

[Soumyadeep Bose]

Ok, I resolved the problem. By mistake, the Board filter got edited. Thanks Jack, you reduced my pulse rate!