NOT able to see the backlog items(User stories) for that project

[chandrakanth prasadam]

Hi Support team,

I mam product owner for the project , but NOT able to see the backlog items(User stories) for that project?

is this reason i have right permission? or something else

Regards,
Chandrakanth

[Ollie Guan · Accepted solution]

Hi @chandrakanth prasadam ,

Project permissions< Browse Projects> and Issue Security Schemes may cause users to be unable to access the Backlog, please contact the system or project administrator to confirm.

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

[chandrakanth prasadam]

Thanks for the inputs. Let me check

[Vinod Ramadoss]

Hi,

Yes, Access/Permission to that particular project instance is a key factor for your problem statement.