Navigating JIRA Issue hierarchy

[Hirakant Shet]

I installed JQLBooster Pack (from marketplace app store). This provides a JQL function called parentsOf() where you can pass any JQL query in the function call for parentsOf and you are supposed to get parent issues of all the items returned by the JQL sub-query. My query is something like this - 

issue IN parentsOf("project = XX AND fixVersion = ABC AND type= Story"). However no results are returned when I know each of the story returned from the above query has a parent "New Feature" item

[Frederik Vantroys]

Hi @Hirakant Shet ,

I would troubleshoot this by:

- run subquery without the plugin is the issues screen of jira and make sure that project = XX AND fixVersion = ABC AND type= Story has results

- run the most simple parentsof like issue IN parentsOf( ussue123) and see if you get a parent issue

[Hirakant Shet]

Thanks Frederik. So I forgot to add it in here...I followed the following steps - 

1. ensured the subquery by itself returns results

2. tried the simplest version of issue IN parentsOf with key=issue123

3. ensured I escaped quotes, double quotes etc in appropriate places using the vendor supplied documentation examples - https://sweetbananas.atlassian.net/wiki/spaces/JBP/pages/774406164/parentsOf

No luck. No results are returned.

[Nic Brough -Adaptavist-]

You will need to take this to the vendor, raise a support request with them.