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Need migration help

Sreenivas Kunde
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 4, 2025

Hi Team,

 

we are getting some errors while doing migration from server to cloud.

 

can you please help on this.

 

Regards,

Sreenivas kunde

2 answers

2 votes
Tomislav Tobijas
Community Champion
July 5, 2025

Hi @Sreenivas Kunde ,

We would probably need some additional information related to the errors you're seeing.

Also, if you're migrating from server to cloud with the help of a Partner, I'd recommend reaching out to them.

Lastly, you can reach out to Atlassian Support directly and raise Migration Support ticket and they can probably assist you in troubleshooting. I would say this is a recommended course of action.

2025-07-05_09-12-30.png

Cheers,
Tobi

0 votes
Tinker Fadoua
Community Champion
July 5, 2025

Welcome to the Atlassian Community @Sreenivas Kunde !

As @Tomislav Tobijas  mentioned we will need more details to better understand the problem you are facing.

My very first question will be what steps are you following? Migrating from server to cloud is not a straight forward process.

It is not about migrating Data, there are so many requirements before you start the migration.

Best,

Fadoua

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.30
PRODUCT PLAN
STANDARD
TAGS
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