Need to Update the "Fix Version/s" based on the value of a custom field of a linked ticket

[Manish V]

Hi,

We have an issue type, let's say "Mail" and another issue type "Delivery".
The "Mail" tickets are linked to "Delivery" tickets with the inward link "is delivered by".

There is a "select list" field "DT" in the issue type "Delivery" and the field "Fix Version/s" in "Mail".

Requirement-

If the field "DT" is set as "HFIX" (In a Delivery ticket) then the value in the field "Fix Version/s" should be changed to "HFIX" automatically (In the Mail Ticket)
[The "Mail" ticket has "Delivery" ticket as a linked issue]

I'm trying to write a behavior, but not able to achieve that.

Thank You!

Best Regards,
Manish

[Petter Gonçalves]

Hello Manish,

I'm not sure if this functionality can be achieved with behaviors, however, I was able to achieve it by using Automation for JIRA - Server Lite App.

If this add-on would be an option for you, here are the steps to configure the automation you want:

- Navigate to your project > Project Settings > Project Automation

- Configure a rule like the one below:

Here's the background of the rule:

- The rule is triggered when the select list field is updated in any kind of operation (Transition, issue edit, etc.)

- If the issue type is Delivery and the select list was filled with HFIX,

- Edit the Fix-version of all the linked issues of Mail type

Let me know if this information helps.

[Manish V]

Hello Peterson,

Thank You Very Much for the explanation.
The option "Field value changed" is available in the Pro Version of the plugin.

Best Regards,
Manish

[Petter Gonçalves]

You are welcome, Manish.

Let us know if you still have any other questions.