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Need to have more details on Atlassian Account Upgrade

Subhajit Banerjee
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May 5, 2017

How do I know or check that my email is related to one Atlassian account?
How do I check other users?
How to bulk upgrade users based on your new policy? 
How do I know users have already been upgraded?

Atlassian Account Upgrade: https://confluence.atlassian.com/cloud/the-upgrade-to-atlassian-account-873871204.html

1 answer

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AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 22, 2017

It looks like you go support from the Atlassian Cloud support team at https://getsupport.atlassian.com.

The initial answer, in case it helps someone else in the Community, was something like:

> How do I know or check that my email is an Atlassian account? How do I check other users?

  • You can try to login to this page: https://id.atlassian.com
    If you can have access to it, you have an Atlassian Account.

> How to bulk upgrade users based on your new policy?

  • Unfortunately, it's not possible. To upgrade to an Atlassian account, your users follow a simple upgrade process.

The support team also recommended reviewing:

Atlassian account for administrators

 

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