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New issue in backlog filtered out directly

Inger Persson February 6, 2024

I've been a scrum master for some years in an earlier emplyment and now also admin in my new job so I know how to work in Jira but lacking some info on the background setup. Guess that's why I can't solve the problem I have.

I have a project with several teams under. To be able to seperate the teams issues in their board I've created one board per team and filtered so only issues connected to the specific team is shown for each board. The problem is when I create a issue directly in the Backlog by just clicking Create Issue and fills in the Summary. Then the issue isn't automatically added to the backlog instead I need to search for it (or be quick to click the popup that says a new issue is created) and fill in Team. Then it is shown as it should in the backlog. This is something I do quite often so the extra steps are a bit irritating. 

Can it be done automaticly or is this the correct (but a bit time consuming) way?

And also as a side-question; do I need to create teams or is it unnecessary? Any benefits on teams? I haven't seen them yet....

1 answer

0 votes
Jehan Bhathena
Community Champion
February 6, 2024

Hi @Inger Persson ,

Q. "Can it be done automaticly or is this the correct": 

this is correct but what you can do is assign a Default team or add your Name as Default assignment and add that too all the  boards, this way you can retain the new issue in your backlog view and can reassign once done updating all fields.

Q "Any benefits on team" :

From an Admins perspective, YES, you lose the overhead of having to create additional groups just to club a set of users, and Teams and manageable by End users without Site-admin access. Other than that, Teams also provides a central view on what is assigned to that certain team and it's members.

Hope this helps.

Inger Persson February 7, 2024

Thanks for the answers

Can I assign a default team for each board or will they be the same for all boards? Where if so can I do that?

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