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New issue is auto assigned to some person while there is no such settings

Natalia Bakos
Contributor
May 25, 2023

Hi, when someone creates a ticket it got automatically assign to someone else. Recently it's me, but it happened that when I created a ticket it got assigned to different persons.

I'm ad admin in our Jira cloud and I checked all our transitions in the workflow and neither of them contains any auto assign rules.

Also, it is allowed to have an unassigned ticket for the project.

I have no idea where else I should search for the settings or why some new tickets got auto assign to some (seemingly) random person.

Any idea what I should check?

Thanks.

1 answer

1 accepted

2 votes
Answer accepted
Natalia Bakos
Contributor
May 25, 2023

I've just checked the project default assignee section and it was the project lead Premium Vector | Face palm emoji. sad emoticon with facepalm ...

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