Next Gen Issues not showing in Classic Kanban board

[Paul Wieland]

I want to do cross project sprint planning. I have two next gen projects which contain epics, and those epics contain issues.

I created a third classic project and am attempting to create kanban board which shows all issues from the next gen projects.

I have mapped all statuses to columns. I created a filter which selects all tasks from both next gen projects and I created the board using this filter.

The problem is that the board only shows my epics and issues which are not assigned to an epic. As soon as I assign an issue to an epic, it disappears from the board.

[John Funk · Accepted solution]

Hi Paul - Welcome to the Atlassian Community!

Can you share the board filter you are using? Are you specifically excluding which have non empty Epic Link? 

Is this a Scrum Board? 

[Paul Wieland]

The filter query is: `project in (GEN, KRN) ORDER BY Rank ASC`

I have tried both kanban and scrum boards.

The scrum board's backlog shows the epics as well as tasks which are not assigned to an epic. Any task assigned to an Epic is missing.

The kanban board's backlog shows nothing at all.

Both are based on the same filter. 

[John Funk]

That doesn't sound correct at all. The Kanban board should at least show you all issues in the backlog for those projects (assuming they are in the backlog status). Are you sure you have Backlog status mapped to the Backlog column in your board? And also the proper Epic status? 

Or course, there is this bug, too - https://jira.atlassian.com/browse/JSWCLOUD-17987?error=login_required&error_description=Login+required&state=2a9b8ec5-8bdd-44f0-86f9-0c3f68585998

[Paul Wieland]

I'm not sure what you mean by backlog status, is there a specific setting somewhere for that? I thought that was the 'To Do' column/status...

Here's what the kanban column mapping looks like:

And here's the scrum column mapping

[Paul Wieland]

@John Funk  That bug you linked to seems to describe the exact problem I'm having. I guess I should not use next gen projects.

[Jack Brickey]

This isn’t supported today. There is a suggestion to add this capability. You might search the community for other similar posts if interested.

[Paul Wieland]

Thanks Jack, I did search and I thought that it was pretty common to build a board based on issues from other projects. What is the limiting factor here? Mixing project types or using Epics?

[Jack Brickey]

This is one post that speaks to the issue of using a classic Kanban board with a mix of classic and NG issues.