Next-Gen fields not displaying on the workflow's rules dropdown menu.

[Maria Kourousi]

Hi there, 

I am trying to add a new rule on a next gen project that will check the due date field; if this is not blank, a transition to a different status will take place.

However, I cannot find the "due date" field in the "add rule" dropdown, despite the fact that this field exists in the create issue screen. 

Why is this happening ? 

[John Funk · Accepted solution]

Hi Maria - Welcome to the Atlassian Community!

I am experiencing the same thing. It's probably best just to ask Support.

https://support.atlassian.com/contact/#/

[Maria Kourousi]

Hi John, thank you for letting me know. I raised a ticket with the support team once they get back to me with a solution, I will post their answer to this thread. 

[Maria Kourousi]

Hi John, the solution provided by the support team did not resolve the issue I raised, so I tried the above. 

[Maria Kourousi]

I am including their response, in case my workaround does not resolve your query! 

[John Funk]

So is this now working for you? 

[Maria Kourousi]

Yep, the rule I implemented works fine.