Next button is not displayed while trying to move an issue from an issue type to another

[Laura-Nicoleta Iacob]

I am trying to convert an issue from an issue type to another.

I click Move, the project and issue type fields are displayed, I am able to select the new ones, but the Next button is not displayed so I can't go to the confirmation step.

This happens for a specific project. I can do this operation in another project.

What could be the cause? Thank you

[Trudy Claspill]

Hello @Laura-Nicoleta Iacob 

Welcome to the community.

Can you confirm with the Project Administrator that you have been granted the Move Issue permission in this project?

[Laura-Nicoleta Iacob]

hi, yes, I have Move permission according to the permissions scheme.

Also, the option to Move is available in the menu only for people who have the permission right?

Is it possible to be able to move only certain issue types from a project? I am able to move other issue types, but I can't find an explanation for this situation.

[Trudy Claspill]

I actually don't know if the Move option is only present for people who have the permission. I've never had an instance where we've restricted that permission.

I'm not aware of any settings that would restrict the types of issues that can be moved.

Have you tried the same operation in another browser?

Can you have another user try the operation to see if they have the same experience?

[Laura-Nicoleta Iacob]

I discovered the problem, there was a property set on each status of that issue type's workflow that had the permission to move denied. thanks