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Next-gen: rules and workflows don't work globally?

jelmerjellema December 21, 2020

Hi,

A lot has been written about the next-gen boards. I am trying to set up a set of board for different projects, most for the workflow of changes in content and technics in wordpress sites, and some for larger software projects. Jira is/was supposed to become our main project management tool.

So I needed some things:

  • A Workflow going from todo -> working -> done, but with extra statusses and transitions  like "ready for acceptance", "ready to provide feedback" and "waiting on customer".
  • Sub tasks that are like the Trello todo lists: either open or done (they now get the same workflow as tasks)
  • A dashboard that gives our people a good overview of work that they need to do, and the project manager a good overview of stuff that needs to be accepted, is still open etc
  • Rules that work to fix some things, like the setting the task to "ready for acceptance" when all subtaks are done (or also "ready for acceptance").

I find this take a lot of work and time, hopefully because I am missing some point:

- For every project, I seem to have to recreate a workflow

- A status like "Ready for acceptance" in project 1 is not the same status as the one with the same name in project 2. So global rules will not be able to set a status, because project 1 does not have the same statusses as project 2.

- Filters must be made in JQL, because selecting a status in the filter shows every status for every project, again because there is not global concept of status.

 

My newbee questions are:

  • Is the above correct, or do I miss some nice feature that helps?
  • Should I use classic instead? (I tried, but I could not create nice statusses)
  • For testing, we use the free accounts. Maybe it helps when we start paying, do we get the features we need then?
  • It this next-gen ready to go? Or should I come back in a year or so?

I would love to read input from more experiences users!

Regards, Jelmer

 

1 answer

0 votes
Jack Brickey
Community Champion
December 21, 2020

Hi @jelmerjellema , welcome to the Community. Your assessment appears accurate. The issue here is that w/ NG projects and the fact that they are (currently anyway) self-contained. If you wish to reuse configurations from project to project you should use Classic projects where you can build and share: workflows, notification and permissions schemes, screens, etc.

You mention not being able to create "nice statuses" but I'm not sure what that translates to.

jelmerjellema December 23, 2020

Hi Jack,

With Nice Statusses I mean a status like "Waiting for client". But I figured that one out now. I created some project in classis, reusing workflows and statusses, and that's almost fine. There, the issue in in kanbanboards, that cannot be copied without copying the filter, changing it, and adding it to the board. I switched to the paid version early (luckily in a new triail period) because of the linked project settings, but when I use that, the project is created without a board. But well.

And another thing that seems to be missing is resolving transitions. I now create a POST rule for transitions that are resolving. 

So, setting up a project still requires some work, for the kanban, for the screens that seem to be missing the default fields I added somewhere. But it starts to work, hopefully....

So, I keep figuring things out. Pitty we have no time left to actually work on the projects now ;-)

Cheers, Jelmer

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