NextGen project -> notifications

[Ariane Lucke-Vossel]

Hi,

my new nextgen project doesn't send notifications to its users. I can't find an option to add the default notification scheme.

Is there anyone who can help me please?

Thanks!

Ariane

[Brian Oconnell]

Why push the next gen issues so hard without feature parity?

I just wasted a week and now I have to migrate back to old projects.

[Gabriele Franck]

Hi, Ariane

To give you some context first, the next-gen board type, which is also a Software project type, designed to be simpler than the classic Scrum and Kanban templates, with a single board, a basic workflow and no schemes or configurations that makes admins lost precious time. It's ready to be used.

With that being said, although the next-gen is an easier board to deal with, a lot of features from classic boards are not available there for now, you can see that here: Next-gen roadmap for Jira Software Cloud.

The feature to manage notifications in Next-gen projects is one of them.

However, we have a feature request open to provide the ability to manage notifications in Next-gen projects

I recommend you to vote in this feature request and drop a comment to let the product management know about your use case. By doing this, it will ensure you'll proactively informed of progress and updates going forward. :)

Let me know if this helps you for now!

Gabi

[Ariane Lucke-Vossel]

Hi Gabi,

thanks for your quick reply. I followed the link to the open feature request you provided. It says there "...All users involved in the issues (e.g Watcher, Assignee and Reporter) are receiving email notifications for all updates..."

If that would work, it would be helpful - but my problem is that the users don't receive updates. Only if they set their user profile to "notify me about my own issue". 

Browsing through the comments I learned that I'm not alone - another user also doesn't recieve notifications. So he and I obviously use similar settings :-)

Any idea on how I can activate notifications?

Thanks!

Ariane

[Johnny at Two Hat Security]

"The feature to manage notifications in Next-gen projects is one of them [on the Next-gen roadmap]."

No, it is not.

[Bachittar_Singh]

Seriously was next gen some sort of High School project? Jeez.

[Mariano Szklanny]

I recommend that in the Jira UI you call this "Alpha" or "Beta". "Next-gen" naturally made me want to try it but was surprised to see how many features it lacks, despite having been live for a long time now.

Basic stuff is not there and not even in the roadmap, like project notifications. I do not get notifications for new items created by other team members.

Thanks

[Kevin Sauvageau]

I feel exactly the same way as Mariano here. The more I dug in Next Gen, the more disappointed I get.

[Deleted user]

@Gabriele Franck Hi Gabi

I am experiencing the same problem where nobody regardless of role or who created the ticket, is receiving notifications. Even if I @myself or others in the comment section, nobody is receiving notification.

Could you please help?

@Ariane Lucke-Vossel did you perhaps figure this out?

[Mark Binkley]

Embarrassingly, I just spent a couple hours trying to figure out what needed to be turned on to get notifications to work.    I agree, it sure would be helpful if in this template there was an "under construction" note explaining what feature benefits and limitations of the current release.