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Nice reply to unknown users on mail handlers

Gabor Petranyi
Gabor Petranyi
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May 29, 2013

Currently in JIRA 6 when the automatic user creation is of and no default reporter is selected. Every issue reported by email will be "silently ignored". It is possible to change this behaviour? E.g. send a nice email to inform that they have to registered first.

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MJ
MJ
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Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2013

Out of the box, this is not possible. It might be possible that the JIRA Enterprise Mail Handler, and though this is a 3rd party sold plugin, it might be worth looking in to for you.

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Haddon Fisher1
Haddon Fisher September 12, 2013

I would love this feature also; entered https://jira.atlassian.com/browse/JRA-34813 if you'd like to throw your vote and/or two cents.

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