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No Issue Type field mapping when importing through CSV

Abdallah AlSurakji December 22, 2022

Good day,

 

I am trying to import tasks into Jira using the CSV import option, but for some reason the Issue Type field mapping does not show. I've read elsewhere that this depends on the fields shown when creating an issue, but the Issue Type field is shown there.

 

Thanks in advance 

 

2 answers

0 votes
sgover June 9, 2025

Did you get this resolved? I'm running into the same issue.

0 votes
Danielle Green
Community Champion
December 22, 2022

Hi Abdallah

Could you give a few more details - what do you mean by 'mapping does not show'? Is it not showing up after the tickets are imported, or when you are doing the mappingso n the import wizard? Could you give us the examples of your csv column (ie field) headings)?

Danielle

Abdallah AlSurakji December 22, 2022

Hey Danielle

Thanks for your response. They do not show during the import stage using the import wizard. Other Jira fields are present, but the issue type isn't, and therefore I cannot create Stories with Sub-Tasks.

issuetype.png

 

This is a screenshot of the CSV column headings 

csv.png

Mary Mark February 19, 2025

You need to add the "Issue Type" to the Create screen

sgover June 9, 2025

I'm having the same problem. However, Issue Type is on the Create screen already, by default. Any other ideas?

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