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No able to install addon "An SSL error occurred when we tried to contact..."

Jhon Alexander Holguin Barrera March 16, 2020

When I try to install an addon developed by my self already published in the cloud I am getting this error:

"An SSL error occurred when we tried to contact the app host at {my-url} . Please try again later or contact the app vendor. See also Troubleshooting SSL issues in the developer documentation."

I am able to access to Atlassian connect JSON file, using the URL, it's already published with a valid certificate signed by a recognized authority, the application is running by 443 port as I said

 

Thanks in advance

 

Addon running 

Image Pasted at 2020-3-16 21-42.jpg

Jira error:

Screenshot at Mar 16 21-45-20.png

 

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