Non JIRA user able to view JIRA isssue

[Lesedi Molokomme]

Is it possible for a non JIRA user to be able to view an issue rather than the whole project dashboard? The idea is for the business user to complete a form on sharepoint and a JIRA task is created, we then send an email to the business user with the JIRA number/link, and from there the idea is that they can view the issue without being a JIRA user. How do we make this happen?

[Nic Brough -Adaptavist-]

You can grant "anonymous" access to the project that the issue is in.

But this does mean anyone can see all the issues in the project, and dashboards and so-on in Jira without logging in.  You can still hide things from view with a security level, but it's not possible to just "see issue and nothing else".

[Lesedi Molokomme]

And just to clarify, by anyone - even people/someone who is NOT a Jira User will be able to view the project and all other issues in the project?

[Nic Brough -Adaptavist-]

Yes, anyone who has not logged in.