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Not able edit Fix version on close ticket

Bibin October 19, 2021

Hi All, 

Not able edit fixed version on close ticket. 

I verified the Resolve Issues and looks correct. 

Resolve Issues

Ability to resolve and reopen issues. This includes the ability to set a fix version.

Project role
Developers
Service Accounts
Business
Administrators
Reporter
Edit

 

Thanks & Regards

Bibin Mohan. K

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
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October 19, 2021

A lot of workflows set a "do not allow edit" permission on closed issues.  Could you check if you can make any edits at all to the issue?  (Editing any field, not comments or performing transitions - they're separate permissions)

Bibin October 21, 2021

Hi @Nic Brough -Adaptavist-  No , not able edit other fields also. 
Affects Version/s , Labels . 

 

 

Thanks & Regards

Bibin Mohan. K

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 21, 2021

Ok, that suggests you don't have permission to edit at all.

Next thing to do is check the project permissions to make sure you have "edit issue" permission.  If you do have that, then the next step is to go back to the issue, look at its status and then edit the workflow for it.  Look at the step the current status is in, and open up the "properties" of the step - I think you'll find there is a property that says "only some people can edit the issue"

Bibin October 25, 2021

Hi @Nic Brough -Adaptavist- 

Thank you for the solution .

I edit the workflow . In Diagram mode , I clicked the "Closed"  status and edit the properties and I deleted the "jira.Issue.editable " property key .

 

 

Thanks & Regards

Bibin Mohan. K

0 votes
Jack Brickey
Community Champion
October 19, 2021

Are you able to edit the field on open issues prior to closing them? 

Bibin October 21, 2021

Hi @Jack Brickey 

Yes, I able edit the filed on open issues prior to closing them.

 

 

Thanks & Regards

Bibin Mohan. K

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