Not able to add/remove user in Jira group

[deepashree.r]

We are facing issue while adding the user to group, this is applicable to single user in the instance for other users we are not facing any issue. PFA 

[Vronik]

Hi

Look at this

https://support.atlassian.com/jira-cloud-administration/docs/create-and-update-groups/

I hope it helps you or you have been able to solve it.