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Not able to add workflow in WF scheme

Lilit Yeritsyan
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July 23, 2024

Hi dear community

I need to change the workflow in workflow scheme for one issue type, but I am getting the error. Could you please help me understand the reason and how I can fix this. Thank you!Screenshot 2024-07-23 164240.png

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Oday Rafeh
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July 23, 2024

Hi @Lilit Yeritsyan , 

Welcome to the community

I would like to try to re-index Your Jira and perform a full re-index to ensure all issue data is correctly indexed. then Check Issue Data and Verify if there are issues with null values in critical fields (e.g., issue type, status).

And if this didn't solve the issue then you can provide more details about your workflow and the configuration there so I can help you more.

 

Regards 

Oday Rafeh

Lilit Yeritsyan
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July 25, 2024

HI @Oday Rafeh 

Thanks for your reply.

I did full re-index, checked the fields and all looks fine.

On workflow there is no any specific configurations. What else I can check?

Regards,

Lilit

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