Not able to install plugins in JIRA server

[venugopal123]

Hi Team,

 When am trying to install the plugins in JIRA server and its not all installing .It was throwing an error .Can you consider this on priority and help me back . Iam attaching Screen shots and log files of my client Jira instance. Please refer thos and get me happy as soon as possible  . 

[Daniel Eads {unmonitored account}]

Hi Venu,

Unfortunately it looks like the screenshot of your log file doesn't contain the info relevant to the error you're seeing in the Add-on Manager.

Based on what you're seeing in JIRA itself, I might recommend checking the permissions on JIRA's HOME directory. The account JIRA is running under needs to have write access to the entire directory - if it's unable to write plugin downloads, it's possible you might see something like this.

Otherwise, I think we will need to see more of your log file (tools like https://pastebin.com/ are helpful for dumping large portions of your log if needed) to figure out what's happening.

Best,
Daniel

[venugopal123]

Thank you Very much Daniel for your Quick response . I will check that by giving write permissions to the JIRA home directory and let you know . 

[venugopal123]

Hi Daniel,

 Thanks for your support . Its working fine now.Iam able to install the pugins.

Thanks & Regards,

venu