Hi,
I'm using jira cloud account in my company and not receiving any email notifications (for example, when someone mentions me in a task).
Our account: https://checkmarx.atlassian.net/
My user: sharon.sahar@checkmarx.com
Checked with IT and there is no record in our exchange server that jira actually sent an email to my personal address.
Any idea what could be the problem?
Hi Sharon - Welcome to the Atlassian Community!
You should open a support ticket with Atlassian to see if your email has been blacklisted for some reason.
https://support.atlassian.com/contact/#/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.